Effective Date: October 8, 2026
Your Privacy Matters
Route 103 Auto Repair (“we”, “our”, or “us”) respects your privacy and is committed to protecting the personal information you provide. This Privacy Policy explains how we collect, use, store, and safeguard information when you visit or interact with our website at route103autorepair.com.
1. Information We Collect
Depending on how you interact with our website, we may collect:
- Full Name
- Email Address
- Phone Number, if voluntarily provided
- Information submitted through contact or appointment forms
- Service requests and enquiries
- Messages and other information you voluntarily provide
- IP Address
- Browser Type
- Device Information
- Operating System
- Pages Visited
- Website Usage Statistics
- Referral Sources
- Cookies and Analytics Information
2. How We Use Your Information
We may use the information we collect to:
- Respond to enquiries and service requests
- Schedule or assist with service appointments
- Provide requested information about our automotive services
- Communicate with you regarding your enquiries
- Improve website content and user experience
- Understand website traffic and usage
- Measure website analytics and performance
- Maintain website security
- Prevent fraudulent or abusive activity
- Comply with applicable legal obligations
3. Cookies
Route 103 Auto Repair may use cookies and similar technologies to improve your browsing experience, remember preferences, understand website usage, analyse performance, and improve our online services.
You can manage or disable cookies through your browser settings. Disabling certain cookies may affect some website functionality.
4. Analytics
We may use analytics tools to understand how visitors interact with our website. These tools may collect information such as pages viewed, browser type, device information, referral sources, and general usage statistics.
Analytics information helps us understand how our website is being used and allows us to improve its functionality, content, and performance.
5. Sharing Your Information
We do not sell or rent your personal information.
Information may be shared with trusted third-party service providers when reasonably necessary to operate, maintain, secure, analyse, or improve the website or to assist with services requested by you.
Information may also be disclosed where required by law, legal process, or to protect our rights, property, website, or users.
6. Third-Party Services
Our website may use third-party services such as analytics providers, communication tools, embedded content providers, mapping services, appointment or scheduling tools, or other website technologies.
These third parties may process information according to their own privacy policies and terms of service.
Our website may also contain links to third-party websites. We encourage you to review the privacy policies of those websites before providing personal information.
7. Data Security
We take reasonable measures to protect information against unauthorised access, misuse, alteration, disclosure, or destruction.
However, no internet transmission or electronic storage system can be guaranteed to be completely secure. Therefore, we cannot guarantee absolute security of information transmitted to or stored through our website.
8. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, to maintain appropriate business and website records, provide requested services, or where retention is required by applicable law.
9. Your Privacy Rights
Depending on applicable law, you may have rights regarding your personal information, including the ability to:
- Access your personal information
- Request correction of inaccurate information
- Request deletion of personal information
- Withdraw consent where applicable
- Object to certain types of processing
- Request information about how your data is used
Requests regarding personal information may be subject to applicable legal requirements and verification procedures.
10. External Links
Our website may contain links to external websites, including third-party service providers and other online resources.
Route 103 Auto Repair is not responsible for the privacy practices, content, security, or policies of third-party websites. We recommend reviewing the privacy policy of any external website you visit.
11. Children’s Privacy
Our website is not intended to knowingly collect personal information from children. We do not knowingly request or collect personal information from children through our website.
12. Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in our website, services, technology, business practices, or legal obligations.
The latest version will be published on this page together with the current Effective Date.
13. Contact Us
If you have questions about this Privacy Policy or how information is handled through our website, please contact Route 103 Auto Repair through the contact information provided on our website.
Website: route103autorepair.com
Effective Date: October 8, 2026